Privacy policy

Privacy Policy

Welcome to Solvera. At Solvera, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history and transaction details

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send marketing communications where permitted

Payment Information

Payments are processed securely through third-party payment providers.

Solvera does not store full credit card or debit card information on its servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences
  • Maintain shopping cart functionality
  • Analyze website traffic and performance
  • Improve website security and user experience

You can disable cookies in your browser settings, but some features may not work properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting providers
  • Analytics services
  • Fraud prevention services

We may also disclose information when required by law or to protect our rights.

Data Security

We use reasonable technical and organizational measures to protect your personal information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Restrict certain data processing

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites.

Solvera is not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and become effective immediately.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Solvera
Email: thaiminhkhai259@gmail.com
Address: 150 E Remington Dr, Sunnyvale, CA 94087, United States

Effective Date: June 18, 2026.